Support
Need Help?
Email: [email protected]
Technical Issues
Because the audio processing happens privately on your computer, it has some minimum hardware requirements:
- At least 8 GB RAM (16 GB better)
- Dedicated Video card/GPU
- Modern web browser and operating system with WebGPU support - read more here
- Best results: Chrome on Windows or MacOS
If you get repeated crashing, you can try the following:
- Reload the tab (even do a hard-refresh) or restart your entire browser instance
- Close other applications or browser tabs that are consuming a lot of memory, CPU, and video card usage
- Use incognito browsing to avoid interference from extensions and plugins
Remember that even though it feels like a light website, it performs heavy AI audio processing on your computer. It will use a LOT of hardware resources including memory/RAM, CPU, and video card/GPU.
How to Cancel
- Click “👤 Manage Account ▼” in the top-right of the website
- Click “Manage Subscription & Billing” and follow the instructions to access your Stripe billing portal
- Click “Cancel subscription” from the Stripe billing portal
Your access continues until the end of your billing period.
Billing Questions
Trial length: 3 days from signup
Need a refund?: Contact [email protected].
Billing help? Forgot to cancel?: Satisfaction guaranteed. Email [email protected] within 7 days of any charge and we’ll pause, prorate, or refund after a quick check. Cancel in Manage Account to stop future renewals.
Update payment method: Click “Manage Account” → “Update payment method”
What happens if I file a chargeback? Filing a chargeback or payment dispute will result in immediate account termination and permanent loss of access to all services. For billing issues, contact [email protected] before initiating any dispute with your payment provider. We are happy to help you.