Support & legal
Customer support
For account management such as refunds, cancellations, and switching between monthly and yearly billing, use this link.
For customer service, please contact us by e-mail.
Privacy policy
Our product runs privately on your computer or device. Your audio and music files never leave your computer.
When you pay for a PRO model, you get private and local access to do unlimited demixing on your device!
Some anonymous website usage data is collected to improve the service. This data is not shared with third parties.
Legal
The AI on this site uses the Demucs Hybrid Transformer model. ⚠️ By using this site, you acknowledge that your usage of the outputs of the Music Demixer apps are governed by the Meta AI Research Academic licenses ([1], [2])!